Before we begin investigating where your order is, let's find your invoice to find out what we selected and paid for at checkout.

https://www.defenduse.com/order-history

 

Click here to locate your invoice or check your emails (perhaps, junk email folder) to find the email notification from DefendUse.com:

 

Check here as a guest: https://www.defenduse.com/guest-tracking

 

COURIER SERVICES: 

 

If you see a value of $9.49 or more or FREE for shipping on your invoice, you’re in luck! This means your order is in transit by courier and delivery is 1-5 business days depending on the service. 

 

We strongly encourage customers to meet the FREE shipping spend of $99.

 

TRACK YOUR ORDER BY CARRIER:

(Monday through Friday)

UPS: https://www.ups.com/track?loc=en_CA

Purolator: https://www.purolator.com/en/shipping/tracker

ICS Courier: https://www.icscourier.ca/

Fedex: https://www.fedex.com/en-us/tracking.html

DRAGONFLY:

(Monday through Sunday up to 10 pm)

https://dragonflyshipping.ca/en/track-your-package/

 

Once your parcel is picked up or dropped off at the carrier, transit will begin. It gets moved to the main distribution network and branches out. Tracking will detail received through to delivery. Tracking information will update at the first scan by the carrier. Your responsible for tracking your order, not us.

 

You can view invoices, make comments, ask questions on this link under your Order details page.

 

https://www.defenduse.com/order-history